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Cancellation of Services

I asked to have my account cancelled fully a year ago and I am still being billed.  The person assured me at the time a year ago that I would be cancelled and it keeps showing up.  I am beyond frustrated and angry - and I used to love all things RealPlayer.  Please resolve this issue or tell me how to resolve this issue!!!

Mita Johnson

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I've sent a message to the email address associated with your account. Please respond and we'll go from there.

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