### 投稿

2フォロワー フォローする

Sharon Pikul

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### 1件のコメント

To resolve this issue, make sure the RealPlayer folders and files are deleted from your computer by following the steps below:

1. Go to My Computer.
2. Go to C:\ or Local Disk (C:).
3. Go to the Program Files folder.
4. Go to the Real folder.
5. If you have a 32-bit operating system, delete the RealPlayer folder: c:\program files\real\RealPlayer If you have a 64-bit operating system, delete the RealPlayer folder: c:\program files x 86\real\RealPlayer
6. Go back to the Program Files folder.
7. Go to the Common Files folder.
8. For RealPlayer 16 or older versions: Delete the Real folder c:\program files\common files\real\ (or c:\program files x86\common files\real\ if you have a 64-bit OS).

If you are not able to delete folders because "a folder or file in it is open in another program," follow these steps:

1. Open Task Manager (right-click anywhere in the bottom bar of your screen, and select Start Task Manager) and select the Processes tab.
2. End any of the following processes that are still visible.