Follow the solutions mentioned in the below link to resolve the issue:
real player plus password
it isn't working all of a sudden, please help!
This is just an attempt by Real to get you to upgrade. I have the same problem. They have purposely deleted our accounts that allows access to premium services that we paid for. The premium services should be permanent once paid for.
Sorry for the delay in response! I see this issue has been already addressed via email. Kindly check your email.
I gota keep changing my password to get into my private section, but then I still can't get in. What is the problem with that?? And furthermore I got usually wind up changing my regular password as well.