real stopped working

abu abdul

• 2016年07月05日 07:50

 I downloaded realplayer 16,I was burning a cd then as soon as starts burning i got a message real stopped working,solution please.

note : I do not want to upgrade

abu

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  abu abdul

  • 2016年07月05日 07:51

  hi

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  Sean

  • 2016年07月05日 09:38

  To resolve this issue, follow the steps provided in this article: https://customer.real.com/hc/en-us/articles/204040853 

  If that doesn't help, try performing a clean uninstall and reinstall by following: https://customer.real.com/hc/en-us/articles/204040853 

  Note: Make sure you delete the RealPlayer folders as mentioned in the article, before reinstalling RealPlayer.

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