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Unable to get Burn CD option

Have downloaded the updates to Real player and the burn option has gone re cd's because of this update. 

can I reinstall a copy of an older real player retaining the burn option ?

thanks

Charles Portelli

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To resolve the issue, perform a clean uninstall of RealTimes by following the below article: https://customer.real.com/hc/en-us/articles/204040813

Then install the previous version of RealPlayer by clicking the link below: http://cache-download.real.com/free/support/win/17/RealPlayerCloud.exe

Once its installed, please sign in to access Plus features.

Note: We are no longer making any updates to RealPlayer Cloud, RealPlayer 16, or prior versions. So some features (such as Download This Video) may not work on these versions.

Harry 0 票
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Randy,

To resolve this issue, follow the below article:


https://customer.real.com/hc/en-us/articles/204293208

If you are still unable to burn an audio CD, please provide the following information:

• Did you receive any error messages?
• What is the file format of the source file?(extension)
• Are you able to play the file?
• What version of RealTimes or RealPlayer is installed? (See https://customer.real.com/hc/en-us/articles/204039513)
• What is the operating system of your computer (Windows XP, Vista, 7, 8, 8.1, 10)? 
• Do you have any security software installed (Norton, McAfee, AVG, etc.)?

The more specific you are, the better I will be able to assist you.

Naga 0 票