Real Player not working

john odom

• 2016年07月18日 20:27
• 編集済み

 I switched to Windows 10  and now my real player is not working. I can not Download from you tube any more. Why? Also why  I can not find a phone number for Real player corp. ?

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• 

  Arvin

  • 2016年07月19日 04:08

  To resolve this issue, follow the below article:

  https://customer.real.com/hc/en-us/articles/204040433

  If you are still unable to download videos, please provide the following information:

  • Are you able to see the "Download This Video" option?
  • Did you receive any error messages?
  • Is this happening to all videos, on all sites or just with a particular one?
  • What web browser do you use, and which version? (See https://customer.real.com/hc/en-us/articles/207275617)
  • What version of RealTimes or RealPlayer is installed? (See https://customer.real.com/hc/en-us/articles/204039513)
  • Do you have any security software installed (Norton, McAfee, AVG, etc.)?

  The more specific you are, the better I will be able to assist you.

  Note: Our support team is available 7 days a week to help customers via email or online. Agent support via email is available to customers who have purchased or subscribed to one of our products. We also offer a community forum for free customers, where agents respond to posts online.

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  DILIP VAKHARIA

  • 2018年03月03日 09:24

  My real player is not working. The Videos of the Web Browser or other videos are not playing. 

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  RN Support

  • 2018年03月07日 00:59

  Dilip,

  Please reinstall RealPlayer to resolve this problem.

  https://customer.real.com/hc/en-us/articles/204040013-Uninstall-and-reinstall-RealPlayer-on-Windows

   

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