Missing part of my music library.

Patrick Francis

• 2024年06月29日 05:01

I am a real player member. I purchased the upgrade in the past. Recently I downloaded the new features. In so doing a lost approximately half (50%} of my music library. Could you please help me retrieve my missing files.  Thanks in advance for your help.

patrickfrancisp@aol.com

Sincerely,

patrick  

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  RN Support

  • 2024年07月02日 19:07

  By default, all your music files will be stored in the Music folder of your hard disk. Can you please open that folder and see if all the files are still there?

  Also, can you please confirm if you are using the same computer? 

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