Tech Issue

Vincent Carrington

• 2018年03月27日 12:15

I have had a premium membership for 2 years.  I recently logged in on my phone and activated backup.  My photos then disappeared but they are not in RealCloud.  I am unable to add content.  I am unable to send videos(less than 20 min) as I have in the past.  Unable to add content from dropbox as well.  There is no how to video on how to do any of this.  I am concerned as to where all of my photos have backed up to.   

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  RN Support

  • 2018年03月27日 20:13

  We have sent you an email. We'll take it from there.

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