upgrading

EARL HARRIS

• 2018年04月22日 16:05

I think my original RealPlayer Plus was purchased using the email of    Exx@stxxx,net .  I just bought the upgrade for  $24.99 and accidentally used the email address of wxxxx@comcast.net .

How do I rermove everything and reinstall RealPlayer Plus and the upgrade?

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• 

  RN Support

  • 2018年04月25日 22:32

  You can update your email address by following the instructions from the below link.

  https://customer.real.com/hc/en-us/articles/207628858-Change-email-address-on-RealTimes-account

  To reinstall RealPlayer, please follow these instructions.

  https://customer.real.com/hc/en-us/articles/204040013-Uninstall-and-reinstall-RealPlayer-on-Windows

  Please note: I have redacted your email address to protect your privacy.

   

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