投稿

4フォロワー フォローする
0
Avatar

Cant see video

I cant see the video nothing works What do I do 

Steven Cutler

ログインしてコメントを残してください。

7件のコメント

0
Avatar

Same here.  Just finished an important Windows 10 update and can no longer view my movie.

Michael Dapp 0 票
コメントアクション Permalink
0
Avatar

I am experiencing the same issue also after the windows update

Benjamin Engelkens 0 票
コメントアクション Permalink
0
Avatar

Can you please let me know what happens when you play a video? Are you seeing any vertical or horizontal lines?

Real CS 0 票
コメントアクション Permalink
0
Avatar

When I put in a DVD before the update it would have white lines across the viewing area.  I move the window to my other screen and it plays fine.  

After the update, I just goes black, and plays the sound.  I have the controls at the bottom (play, ff, fr) but the screen is black.

Michael Dapp 0 票
コメントアクション Permalink
0
Avatar

I went to the Control Panel to uninstall, and it said it was already gone.  Went to reinstall RealPlayer and it asked if I wanted to overwrite the current installation.  I said yes and it installed it.

When I put in a movie it shows on my main screen with white lines, which it did before the update.  Previously I could move it to my second display and enter full screen and it would show the movie.

Now if I put it on my second display at full screen it is just a black screen but I can hear the audio.  If I enter the midsize screen and change the screen size it will show the movie.

Michael Dapp 0 票
コメントアクション Permalink
0
Avatar

Michael,

We've sent you an email. We'll take it from there.

Real CS 0 票
コメントアクション Permalink