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NO PUEDO ACCEDER A LAS CARPETAS DE LISTAS DE REPRODUCCION

 

Hola a tod@s:

 

A ver si me podéis ayudar:

Al crear una carpeta de lista de reproducción en Real Player 18.1.10.217, no se ve junto con las listas de reproducción. Pero si intento crear otra nueva carpeta, compruebo que sí que se ha creado (aparece en el arbol desplegable del campo '¿Dónde desea ubicar la carpeta?').

Espero haberme explicado con suficiente claridad y que me podáis ayudar (debajo ilustro lo que os estoy comentando). Un cordial saludo.





ABRAHAM CARRILLO

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Hi:

     I apologize to write the last message in spanish, but I'd want to describe the problem as better as posible.

Can't anybody help me? Any idea? Best regards.

ABRAHAM CARRILLO 0 票
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I've updated to version 18.1.12.206 and the problem continues.

ABRAHAM CARRILLO 0 票
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Do you can't help me? Please... Best regards.

ABRAHAM CARRILLO 0 票
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Hi, everybody:

 

     Any ideas about this matter? Anybody of www.real.com can help me? Best regards.

ABRAHAM CARRILLO 0 票
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Can you please describe your issue in English? We don't offer support in Spanish.

Real CS 0 票
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Hi:

I'll try to explain the issue:
     I've created the playlists folders "BiblioCAD", "BIM Learning" (with the subfolders "Familias" y "Revit Architecture"), "Editeca", "IngeniosoTv", "Oposición", "Oposiciones" (with the subfolders "Carpeta nueva" y "HOLA") y "Oposiciones (I)". As you can see at the next pictures (while I create a new folder):

      But I can't access to this playlists folders and subfolders in the "Catalogue", because some of them don't appear in this panel (as you can see at the next picture):

     This is the problem I'm trying to explain. Best regards.

ABRAHAM CARRILLO 0 票
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Thank you for the explanation. We believe something has changed with the way Playlists have been designed in the current version and it is a limitation on the folders. We have escalated it to our product team.

Real CS 0 票
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