video are too big in the player

Patrick J Brown

• 2018年08月14日 19:34

The video are not the normal size in the player, no matter what size the player is.it seem to zoom in. I can not zoom out can't find the settings to do this

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  RN Support

  • 2018年08月15日 19:01

  Please make sure that your Windows is updated. If you have no pending Windows update, please follow the steps from this link to resolve your issue.

  https://customer.real.com/hc/en-us/articles/204040013-Uninstall-and-reinstall-RealPlayer-on-Windows

   

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