Not Connected?

Cordell Dickerson

• 2018年08月30日 21:23

I have the Premium version.Message reads not connected restart your computer.No change after restart.Please help.Thank You.

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• 正式なコメント

  

  RN Support

  • 2018年09月01日 05:50

  
  To resolve your issue, please "over-install" RealPlayer. Over-install simply means installing RealPlayer over the existing RealPlayer. When you go through the installation process, you will be prompted that RealPlayer is already installed, simply proceed with the installation when prompted.
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  Chazzz Clooney

  • 2018年08月31日 17:04

  I have same problems...just started recently. need help asap.

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  Chazzz Clooney

  • 2018年08月31日 17:05

  I need a ph # to call for support or I will have to cancel my subscription as it has stopped working.

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  RN Support

  • 2018年09月01日 05:51

  Chazzz,

  We don't offer phone support.

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  Cordell Dickerson

  • 2018年09月02日 01:43

  Does this work even if the version you have is premium?If click on install will it install the premium version?

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