dvd

James Crisp

• 2018年09月17日 01:36

I have installed updates, and have sound and can see titles for DVD but no video. I have a microsoft surface windows ten.

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  RN Support

  • 2018年09月17日 21:44

  Please follow the steps from this link to resolve your issue.

  https://customer.real.com/hc/en-us/articles/204041513-Adjust-RealPlayer-settings-to-improve-playback-quality

  If the issue persists, please let us know.

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  James Crisp

  • 2018年09月18日 01:18

  I followed the directions under preferences and hardware changes, I have audio but still no video.

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  RN Support

  • 2018年09月18日 20:50

  Would you have 2 display adapters by any chance? Would you know?

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  James Crisp

  • 2018年09月19日 00:02

  I don't know about the two adapters.

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  RN Support

  • 2018年09月19日 00:15

  We've sent you an email. We'll take it from there.

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