Slow download

null null

• 2018年09月25日 19:42

I've paid the $50, I can download but it took 15 min. to download a 5:56 music video from YouTube. Why?

0

• 

  RN Support

  • 2018年09月26日 00:05

  Can you please sign into RealPlayer? Signing into RealPlayer will activate your premium features. If you are successfully signed in, you will see a star (*) before your name on the top right corner of RealPlayer.

  If you are signed in and yet you feel your download speeds are slow, please go to http://www.speedtest.net/ and let us know the Upload and Download speeds you are receiving from your Internet Service Provider.

  0
• 

  April Larsen

  • 2021年10月20日 16:57

  Thank you Real Player Team, the fix you posted definitely worked!

  0
• 

  David Phan

  • 2021年10月21日 17:58

  I've purchased license for Realplayer Download. but the download speed is very slow. Please help

  0
• 

  RN Support

  • 2021年10月21日 18:09

  David, 

  Please follow the instructions from this link to resolve your download speed issue.

  https://customer.real.com/hc/en-us/articles/4408427242779-Slow-download-speeds

  We also sent you an email with instructions to resolve the issue.

  0

投稿コメントは受け付けていません。