This clearly tells us that the upgrade did not happen. Please reply to our email we sent and we will take it from there.
Sharma, the version of videodl.exe is 2018.11.07
files that are in realupgrade are Vifeo downloader, Real player update service and Real upgrade_18_1
CANT DOWN LOAD SO WILL NOT PAY YOU NO 39.99 WILL GO TO PAYPAL AND GET THAT CANCEL
the last time that I heard from you, you ask me to reply to your email that you sent and you would take it from there. That was Feb. 7th. I still have not received that email and still can't use my premium version of real player. please respond or return my payment of $49.99 that I paid on Feb. 5th. Thank You