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Burned DVD Playback

My burned DVD's are playing back slanted and in black and white. This has been happening for several months. I have uninstalled, then reinstalled and this is still happening. Prior to a couple of months ago, I never had a problem with burning DVD's. This happens on all 3 PC's I have. They are all windows OS. 

Please advise how I can fix this. Thank you.

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This is happening because of certain video files that you have. We have identified and should be releasing a fix to resolve this slanting playback. In the meanwhile, you can follow these instructions to resolve your DVD burn issue as a workaround.

1. Open RealPlayer

2. Select the video(s) you want to burn and right click from the Library and choose Edit --> Convert

3. RealConverter will open up. Choose MP4 as your "Convert To" and click Start

Use the newly created MP4 video to burn to your DVD. 

If the issue persists, please note that our next release will have this fixed. Don't have an ETA on when the next release will be but it should happen pretty soon.

 

Real CS 0 票
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I tried converting it as you advised and burned the newly created MP4 video to dvd ( it was already MP4) but that did not change anything. It is still slanted and black and white.

Thanks for your help

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By the way, it does this on any and all video's downloaded from any site on youtube.

null null 0 票
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Ok, since the workaround didn't help, we request you to wait until our next release. It is currently being implemented but is going through a lot of testing before it is released. We will email you once the issue is resolved. 

Real CS 0 票