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Constantly fails

Why does it stop working despite restarts and reinstalls?

Jack Harper

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We understand that you need some help; however, the exact nature of the problem you are having is not clear to us.

Before we can help you, we will need some more information. Could you please be more specific about the problem you are having? Please describe exactly what it is that you are trying to do and include any error messages that you may receive. It can also be helpful to include what your computer's operating system is and what web browser you're using. The more specific you are, the better we will be able to assist you.

Real CS 0 票
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since 3 days function download is failed from you tube .I purchased real premium on 12/09/2018 n° commande A-S00128258  price 35,99 can you solve my problem on activating this function thanks 

abdoul.abdoulazis@yahoo.fr

Azis Abdoul 0 票
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Azis,

Thank you for contacting RealNetworks customer support. We are aware of some changes made on websites like YouTube which has caused RealDownloader to not download videos. 

Our engineers are working on resolving this issue. We will email you as soon as it is resolved.

Real CS 0 票