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Can;t Download

Today, June 20 I wanted to download a video. The download screen is there but Real downloader doesn't show the download information I always get so I'm unable to download. I believe I'm a premium member since I paid money about a year ago.

Please advise what I need to do to be able to download again. I have downloaded the latest update.

 

Thank you

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Can you please let us know the following:

1. What web browser are you using?

2. Do you have any firewall programs installed?

3. Which website are you downloading videos from?

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Using Internet Explorer, have been for many years

Just the windows firewall

Downloading from assorted adult websites

 

Trouble started today

 

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