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unable to play dvd after updated, have sound but no video

bought and downloaded. upgraded. have sound but no video

Roy Hoehn

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why isn't there a way to contact support? this is stupid...need this fixed now, not later

 

Roy Hoehn 0 票
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We have a known issue with certain display adapters that causes RealPlayer to show a white window without the video when playing a DVD. Our engineering team is working on resolving it. We would like to know what your display adapter is in your computer. Would you know that?

Real CS 0 票
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