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no picture with playback

Have tried to reset playback of video with no picture but it is not successful as per your help page.

Rodney Salmon

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Can you please let us know if you are having this issue when playing a video from a DVD or from a downloaded file?

Real CS 0 票
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Good Day, was playing a video from a DVD as well as Real Player download content. Sound but no picture.

Rodney Salmon 0 票
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We sent you an email. We'll take it from there.

Real CS 0 票
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