So, since YouTube upgraded,

Joan Baez

• 2019年12月13日 06:46

the download button no longer appears?  WTF?  I'm so tired of this.  your product seems to be a cause of CONSTANT irritation.  Why do you exist again?

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• 正式なコメント

  

  RN Support

  • 2019年12月13日 22:04

  Please follow the instructions from the below link to upgrade to the latest version which fixes the downloader issue.

  https://customer.real.com/hc/en-us/articles/204040083-Update-RealPlayer-software
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  George OConnor

  • 2019年12月13日 18:17

  If the You Tube Downloader is not fixed , there will be no reason to keep Realplayer  .

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  Joan Baez

  • 2019年12月13日 22:51

  Tried that to no avail.  Of course.  Big surprise.

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  RN Support

  • 2019年12月14日 00:03

  Joan,

  Can you please provide us with a sample URL so we can test it in-house.

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  Joan Baez

  • 2019年12月14日 00:31

  It's ANY video.  How is it going to help you if it's on MY computer?  YOUR version may work just fine.  The button drops down obnoxiously, as always, but if I click on it, it does nothing.

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  George OConnor

  • 2019年12月14日 07:26

  Please let me know if this fixes yourYou Tube Problem . Did not work for me . Thanks      gocretired@hotmail.com

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  Joan Baez

  • 2019年12月14日 07:44

  No, it didn't do anything, because I'd already updated it.

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  RN Support

  • 2019年12月16日 22:46

  All,

  Our engineering department is looking into it as a priority. As soon as it is resolved, we will email you with the solution.

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