software update 'Playback' problem

Liam Watson

• 2020年01月02日 17:52

I recently updated the Realplayer software. However I keep getting the message:

'Software update 'Playback' not authentic.' It says that its down to my computers clock/time not being correct (it is correct.) the message ends 'Cert_Auth_failed'.

The message appears every time i use Realplayer.

 

Can you please advise me how to rectify this issue?

 

Many thanks

 

Liam Watson

0

• 

  RN Support

  • 2020年01月03日 21:06

  We have escalated this to our product team. They will look into it and we will email you as soon as it is resolved.

  0

サインインしてコメントを残してください。