unable to download

null null

• 2020年01月24日 22:26

since yesterday unable to download music videos

 

0

• 正式なコメント

  

  RN Support

  • 2020年01月25日 03:00

  We thank you for your patience while we were able to resolve the Downloader issue. Please follow these steps to update your Downloader.

  1. Type Internet Options in the Windows search bar or open Internet Explorer and click Internet Options.
  2. Under Browsing History, click Delete and Delete again when prompted.
  3. Click OK and close Internet Options/Internet Explorer.
  4. Open one of the web browsers (Google Chrome, Mozilla Firefox, Microsoft Edge) and go to YouTube.com.
  5. Click the Download This Video button. (You will still receive "No videos to download" message at this time)
  6. Close all Windows and restart your PC.
  7. Go back to your web browser and download a video. (You should be able to download videos again)
• 

  randy bloomhuff

  • 2020年01月24日 22:41

  if there was something comparable i'd be gone in a heartbeat

  0
• 

  Allan Rhead

  • 2020年01月25日 02:09

  Come on RealPlayer, get your act together.

  I've had RP for over 4 years and every year around end of January, I have had problems with the Downloader not functioning correctly.

  Is this a ploy to get customers to re-purchase, again and again?

  0

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