can't download any videos

latrice reaves

• 2020年02月23日 16:59

I went to internet options and erase the tracking cookie and restarted the computer and it still say no address for video found I have tried it several times want download any videos yes someone contact me at rltlibra41@aol.com or reach me at 901-604-2078 central time thank you

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  latrice reaves

  • 2020年02月23日 17:01

  please contact me I don't get any notifacations on emails so I will just keep checking too see if you guys have emailed me back thank you

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  latrice reaves

  • 2020年02月23日 17:06

  I also restarted the computer several times to see if it was saying no address found for this video and it still saying that can someone please contact me and fix this matter for me thank you email rltlibra41@.aol.com thank you

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  RN Support

  • 2020年02月24日 20:10

  We don't offer phone support.

  We have noticed that certain websites are blocking some users from downloading videos. For some reason they think that the users have downloaded many videos. We are not sure if you are being one of them.

  Can you please follow these steps and let us know the outcome?

  1. Turn off your modem and wireless router.
  2. After a minute, turn your modem first.
  3. Wait for all the lights to be back up on your modem.
  4. Turn on your wireless router and wait for all the lights to be back up.
  5. Restart your PC and connect to your Internet.
  6. Attempt to download a video and let me know how it goes.

  Also, do you have other PCs in your network? If yes, is it working on them?

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