"no videos found at that web address" on youtube

Rob Painter

• 2020年03月20日 01:15

unable to download from youtube, downloader displays "no videos found at that web address". Real player version 18.1.20.206, chrome version 80.0.3987.149 (32 bit) windows 10. Tried deleting browsing history and restarting.

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  RN Support

  • 2020年03月20日 18:45

  Can you please provide us with a sample URL of a video you are unable to download?

  We will test it and let you know what might be going on.

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  Rob Painter

  • 2020年03月20日 19:37

  here is a sample URL: youtube.com/watch?v=wcpRsUylDqc

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  RN Support

  • 2020年03月23日 23:42

  We opened this URL and YouTube says "Video Unavailable". Either the URL is incorrect or YouTube has taken down this video.

  Here is the screenshot

  

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  Rob Painter

  • 2020年03月24日 12:12

  Here is another sample URLhttps://www.youtube.com/watch?v=acm9dCI5_dc 

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  RN Support

  • 2020年03月24日 22:40

  We were able to download this video. It is quite possible a firewall program installed in your PC is blocking the downloads. Can you please ensure RealDownloader and videodl.exe are "enabled"?

  Do you want one of us to remotely connect to your computer to check on it?

  Please let us know.

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  Rob Painter

  • 2020年03月24日 23:39

  I would like you to remotely connect to my pc to check the status of the downloader. Thanks.

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  RN Support

  • 2020年03月25日 00:21

  We sent you an email. We'll take it from there.

   

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