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Richard Canter

• 2020年05月29日 13:25

I just recognized how the Polycom software got installed on my computer when I received a notification of another medical appointment with a physician at Johns Hopkins. Looks like I will have another virtual medical appointment in a week or so and software will get installed again. Hopefully the conflict with Real Player will be resolved before then.

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  RN Support

  • 2020年05月29日 17:44

  We will escalate this conflict issue to our engineering team. I am not sure how soon it would be fixed but in the meanwhile, if you can provide the Polycom software version, we can test it in-house and understand what is causing the conflict.

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