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Does not DL

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2件のコメント

  • RN Support

    Technology, as you know it is constantly and ever changing for the better.

    That being said, YouTube and other websites are also constantly making changes to their websites by introducing newer technologies. Every time they make such changes and introduce newer technologies, it breaks our RealDownloader.

    Our engineers have always been able to resolve these issues and as always, we have resolved the current downloader issue.

    That being said, can you please do this and let us know if it helped? 

    1. Open Internet Options from the search window.
    2. Under General Tab, click Settings in Browsing History and click View Files. (This will open a folder with a lot of files. Select all and delete them).
    3. Close Internet Options by clicking Ok.
    4. Using Chrome, Firefox or Edge, go to YouTube.com and play any video and click the Downloader button. (This action will still show "Unable to download" message)
    5. Close all Windows
    6. Restart your PC

    Try and let us know if it helped.

    1
  • null null

    It may be because the folks putting up the video want to keep it private (copyright) so you cannot download as they have made it "private." In order to access it so you can download it, you would need their pin number. What I do is video it (if it isn't too long) with my cell phone and it goes to my icloud account as well, so then I can access it there.

    1

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