Failure to download

null null

• 2020年11月03日 16:59

Recently upgraded to  20.0.2.314  T20END01.  Cannot download anything from YouTube.  No videos to Download message.   Never had problem previously.  Uninstalled from Windows settings panel. and reinstalled,  Same problem.  Have 3 other computers with no problem.  One was updated to 20.0.2.308 T20EUUH64  downloader works fine.  Windows 10 is current version

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• 正式なコメント

  

  RN Support

  • 2020年11月05日 20:36

  We have resolved the download issue. Please follow the instructions from the below link to download videos again.
  
  https://customer.real.com/hc/en-us/articles/360058635933
  
  Please note: If you are using RealPlayer v.18, please scroll down the page for instructions.
  
  If the issue persists, please provide us with a sample URL that you are unable able to download.
• 

  Leonard Gore

  • 2020年11月03日 17:17

  i have upgraded, but only to 20.0.2.304  and can't download anything from YouTube......  there is no  20.0.2.314 version

   

  -1
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  null null

  • 2020年11月04日 00:45

  I have upgraded to premium, 20.0.2.314  and still can't download anything from YouTube. :(

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