Realplayer Trimmer is broken

Alex Sproul

• 2021年10月09日 03:28

The issue concerning file parsing errors that preclude using Realtrimmer has been around for years, but it now impacts all files, all the time, for all file types. I have reinstalled Realplayer, installed the suggested K-Lite CODEC Pack,, and rebooted, all to no avail. Until this is fixed, there is no point in using Realplayer. Please do something.

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  RN Support

  • 2021年10月17日 17:58

  Can you please let us know the file format of one of the file you are trying to trim? 

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  Alex Sproul

  • 2021年10月17日 20:11

  Certainly.  All files to be edited are .mp4, or made so, but every one is rejected as having file parsing errors. Even older files that I have previously trimmed!

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  RN Support

  • 2021年10月18日 22:43

  We sent you an email. We'll take it from there.

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