Converting WAV files to MP3 issue: REALPLAYER CONVERTER 20.0.7.309

Jeff Mankin

• 2022年07月20日 14:09

I am using the REALPLAYER CONVERTER 20.0.7.309 to convert batch WAV files to MP3.  Once converted, I play the MP3 and there are "pops" or "clicks" all throughout the MP3 Audio.  I can take the same WAV file, convert to an MP4, then convert the MP4 to MP3 and the MP3 Audio plays fine.  I never had an issue converting WAV to MP3 with the previous REALPLAYER CONVERTER, but now that I have upgraded to the 20 version I cannot convert from WAV to MP3 without the MP3 clicking and popping every 2-3 seconds.  The audio is clear... it just has POPS in the audio which makes the audio unusable.  I have REALPLAYER CONVERTER 20.0.7.309 on my Desktop PC as well as my Laptop and both are having the same exact results - so it's the software having the issue.  I need a solution for this please as soon as possible.

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  Jeff Mankin

  • 2022年07月26日 19:57

  How long does it take to get a reply?  I posted 6 days ago.  I need to use your software but I am stuck until someone can reply to my post with help.  Thank you for your time.

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  RN Support

  • 2022年07月28日 20:03

  Apologize for the inconvenience. You seem to be on an older version of RealPlayer. Can you please click this link to update your RealPlayer and let us know if the issue persists.

  https://customer.real.com/hc/en-us/articles/360047591474-Update-RealPlayer-20-20-Software

   

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