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audio only no video

real player was working fine until i purchased the upgrade. I now have no picture but the audio is clear. I went through the troubleshooting guide but it didn't help.

I'm running windows 7 home premium with service pack 1

Rick Tribby

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None of the suggested fixes made any difference AND right clicking on the RealPlayer icon did NOT reveal a properties button. I just reinstalled Realplayer after a clean reinstall of Windows 10, and it worked fine until I logged in and changed from the trial version to my subscribed version. I have not changed any hardware except the Boot SSD. ALL types of video (wmv, mpg mp4, flv. etc. play with audio only. No video. My video adapter is a GeForce RTX 2060.

Stephen Cicero 0 표
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