Cancellation of my premium account. Paid $39.99 now have premium from $49.99 to $39.99 You wqnt charge me rwice
Cancellation of my premium account. Paid $39.99 now you have reduced premium from $49.99 to $39.99 You want to charge me twice. I expect a solution, or a refund ASAP
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We have not made any changes to our plans or prices. RealPlayer Plus is still sold at $39.99 and RealTimes Premium is sold at $49.99. You can check out our pricing page.
https://www.real.com/realplayer_pricing
You will need to sign into RealPlayer to activate your Plus features. Here are instructions to sign in:
https://customer.real.com/hc/en-us/articles/204040653-Signing-in-to-RealPlayer
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To Whom It May Concern:
I would like to cancel my account of $4.99 ASAP.
Thank you
Essie Bynum
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Essie,
We have cancelled your RealTimes Premium (Monthly) plan. You will not be charged any further.
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