My library is empty and I cannot sign in

Genevieve Willis

• 2019년 08월 31일 21:09

I can not sign in to my account.  I changed my password and still can not sign in.

0

• 

  RN Support

  • 2019년 09월 01일 16:20

  
  To resolve your sign in issue, please "over-install" RealPlayer. Over-install simply means installing RealPlayer over the existing RealPlayer. When you go through the installation process, you will be prompted that RealPlayer is already installed, simply proceed with the installation when prompted.

  With respect to your library, as long as the files are stored in your PC's hard disk, you should be able to add it back to RealPlayer's library. Here are some instructions to add files back to the library.

  https://customer.real.com/hc/en-us/articles/205035417-Scan-disk-for-media

   

  0

댓글을 남기려면 로그인하세요.