videos have disappeared
all of my videos I downloaded are gone
I don't know how or why and I don't know how to get them back
these aren't songs on my computer, these were gotten from youtube and other websites
anyone know how to fix this?
if I am able to get them back how do I use the cloud to prevent this again? how do you transfer your videos to the cloud for storage
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Did you change computers or did something change on your computer? All videos are stored in your PC's hard disk. You can scan your disk to add files to your RealPlayer library. Here are instructions to scan.
https://customer.real.com/hc/en-us/articles/205035417-Scan-disk-for-media
We do offer Cloud storage subscription plans. We offer 25GB and 100GB storage plans. We offer monthly and yearly plans. You can upload only videos and photos. You can't upload audio files. Please let us know what type of plan you'd be interested in.
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