subtitle download with plus 24

Lesley Walker

• 22 de julho de 2024 19:13

I've tried downloading videos from YouTube with subtitles, but for some reason I can't get them to work.... I have Real Player Plus 24.... The download shows the subtitle caption on bottom right of screen, but nothing happens when I press it.... I really need these as I'm very deaf....Can you help?....Please....

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  RN Support

  • 22 de julho de 2024 19:26

  First, please make sure you are signed into RealPlayer. Signing in will activate your Plus features. Here are instructions to sign in:

  https://customer.real.com/hc/en-us/articles/204040653-Signing-in-to-RealPlayer

  Secondly, please make sure Subtitles is checked as shown below.

  

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