Unwanted program start

null null

• 9 de junho de 2019 20:42

Hi,

I've got the problem that my real player starts when I don't want to use it.

The problem is the CTRL-key.

When I press the CTRL-key to use for example CTRL-C, CTRL+V in any program or application the real player starts unwanted.

Windows 10 Home Ed. 10.0.17134 Build 17134

RealPlayer (win32) Vers. 18.1.16.215

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• 

  RN Support

  • 10 de junho de 2019 20:28

  It looks like something has gone wrong with the installation. This should never happen as RealPlayer is not connected to Ctrl C or Ctrl V.

  Please follow the instructions from the below link to resolve your issue.

  https://customer.real.com/hc/en-us/articles/220342848-Delete-the-RealPlayer-application-folders-clean-uninstall-

  Please note: If you have any playlists created, you will have to recreate them.

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