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Unable to download

Every time I try to download a video it will start downloading and then a couple of minutes later it will say unable to download?

Jereme Priester

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Please follow these instructions to resolve your downloader issue.

1. Type Internet Options in the Windows search bar or open Internet Explorer and click Internet Options.
2. Under Browsing History, click Delete and Delete again when prompted.
3. Click OK and close Internet Options/Internet Explorer.
4. Open one of the web browsers (Google Chrome, Mozilla Firefox, Microsoft Edge) and go to YouTube.com.
5. Click the Download This Video button. (You will still receive no titles at this time)
6. Close all Windows and restart your PC.
7. Go back to your web browser and download a video. (You should be able to download videos again)

Real CS 0 votos
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The down load begins then a notice come up  A general error as accurred, unknown error 213110144. Thank you.

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You are seeing this error because of the 2 possible reasons.

1. RealDownloader doesn't have a download path.

2. You have some restrictions in your hard disk for files to be saved in your libraries folder. 

Please follow the instructions from the below link to resolve your issue.

https://customer.real.com/hc/en-us/articles/220342848-Delete-the-RealPlayer-application-folders-clean-uninstall-

Please note: If you have any playlists created, you will have to recreate them.

If the issue persists, please let us know.

 

Real CS 0 votos
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