New computer

Bernard Butler

• 15 de março de 2020 18:36

I have upgraded from a computer with Windows 7 to a new computer with Windows10.

All the data transfers have been done but no recent activities since 2016 when I bought RealTimes upgrade, or any of my Playlists are there. The top left corner says RealPlayer but my memory tells me it used to say RealTimes yesterday?

Are they gone for good?

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  RN Support

  • 17 de março de 2020 01:04

  If your files were transferred from your old computer to the new computer and are stored in your new PC's hard disk, you should be able to add the files to RealPlayer library. Please follow these steps.

  https://customer.real.com/hc/en-us/articles/205035417-Scan-disk-for-media

   

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