cannot burn a dvd

Sam Moffitt

• 14 de maio de 2020 20:34

Every time I try to burn a dvd I get this message

:  unknown error: 2130984450

I have tried every recommendation on this website and it keeps happening. Any real help would be appreciated. 

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  RN Support

  • 15 de maio de 2020 03:12

  You could get this message due to the following reasons:

  1. Bad installation of RealPlayer.

  2. Faulty file that is being burned.

  3. Faulty DVD Disk.

  4. Hardware failure of DVD burn drive.

  To ensure it is not a bad installation, please follow the instructions from the below link to ensure you have a good installation of RealPlayer.

  https://customer.real.com/hc/en-us/articles/220342848-Delete-the-RealPlayer-application-folders-clean-uninstall-

  Please note: If you have any playlists created, you will have to recreate them.

  Please let us know if reinstalling helped.

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