Lost Real Player Update when newer computer purchased.

Doc Scott

• 29 de maio de 2022 08:18

Back before I had this H-P Z800 computer I had the Real Player update. After the older system no longer worked, I lost the use of the Real Player update. Can't my records you have give me this information? Thanks.

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  RN Support

  • 1 de junho de 2022 20:05

  We don't see any purchases under this email address. You can always download the latest version of RealPlayer from www.real.com. 

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  hidezou minami

  • 13 de junho de 2022 12:58

  パソコンを新しくしたら動画のダウンロードはできるんですがＤＶＤに書き込みが出来ません。

  サインインはされておるようです。サインアウトの案内は出ますので。

  どうしたらいいか悩んでいます。

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  RN Support

  • 14 de junho de 2022 20:42

  hidezou, please sign into RealPlayer to activate your Plus features. Here are instructions to sign in:

  https://customer.real.com/hc/en-us/articles/204040653-Signing-in-to-RealPlayer

   

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