real player lock up

Derrick Nekota

• 26 de setembro de 2022 05:21

I recently updated and now realplayer does not work.  The program open and I cannot do anything with it, when I click on anything on the page it just dings I cannot even close it.  I have downloaded new versions of the installation program many times but no change.  I can make it small and send it to the task bar, and open other programs, but realplayer is still lock, what can I do

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  RN Support

  • 27 de setembro de 2022 23:10

  Please follow the steps from this link to do a clean reinstall.

  https://customer.real.com/hc/en-us/articles/220342848-Delete-the-RealPlayer-application-folders-clean-uninstall-

  Please note: You will have to recreate any playlists if you follow these steps. None of your videos will be impacted.

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