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RealPlayer y RealPlayer Downloader

I bought my premium subscription and installed it correctly, but i can't access premium features. I cannot record videos or anything from the functions to which should enter How do I solve this problem?

Gabriel Compeán Carrandi

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Gabriel,

First, please make sure you are signed into RealPlayer to activate your Plus features. Here are instructions to sign in:

https://customer.real.com/hc/en-us/articles/204040653-Signing-in-to-RealPlayer

Can you please follow these steps to update your Downloader:

  1. Try downloading a video (You may still receive the same error).
  2. Restart your computer. (This will update the Downloader in the background)
  3. Try downloading a video now and let us know if you still have the problem.

 

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Wayne,

Can you please follow these steps to update your Downloader:

  1. Try downloading a video (You may still receive the same error).
  2. Restart your computer. (This will update the Downloader in the background)
  3. Try downloading a video now and let us know if you still have the problem.
Real CS 0 票
評論操作 永久連結