E.Q. not working after paid upgrade

randal kramer

• 2023年03月21日 04:25

After I paid to upgrade, the 12 band equalizer is not operating at all- tried a re-install twice- no difference- If the E.Q. is not going to work, I  want a refund  ! R.A.K.

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  RN Support

  • 2023年03月22日 16:33

  Have you signed into RealPlayer? Signing into RealPlayer will activate your Plus features which includes the 10 Band equalizer. If not, please follow these steps.

  https://customer.real.com/hc/en-us/articles/204040653-Signing-in-to-RealPlayer

  Please confirm if the issue still persists.

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