I cannot dowload the program of RealPlayer 24 Plus!!..obs.: I purchase them, but I don´t receive any email from you!!!!

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• 2024年10月28日 00:47

I cannot dowload the program of RealPlayer 24 Plus!!..obs.: I purchase them,  but I don´t receive any email with details for instalation from you!!!!

thank you

my email: mario.ceniquel@gmail.com

Order date: 20/09/2024

Order Number: A-SOO372712  

 

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  RN Support

  • 2024年10月29日 20:56

  What happens when you install RealPlayer? Have you downloaded it from www.real.com? 

  Once you've installed RealPlayer, you will need to sign in to activate your Plus features. Here are instructions to sign in:

  https://customer.real.com/hc/en-us/articles/204040653-Signing-in-to-RealPlayer

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