Unable to down;oad

null null

• 2019年04月13日 07:07

After downloading completed, message saying "Unable to download".. how can I fix this ? Software updated already.

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  RN Support

  • 2019年04月16日 18:54
  • 編輯於

  Do you have any firewall program installed? If yes, please "allow" RealPlayer and RealDownloader in its settings. In the meanwhile, please follow the instructions from the below link to resolve your issue.

  https://customer.real.com/hc/en-us/articles/220342848-Delete-the-RealPlayer-application-folders-clean-uninstall-

  Please note: If you have any playlists created, you will have to recreate them.

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