Not having realplayer plus

Jeff Langham

• 2019年04月24日 03:42

Paid for realplayer plus years ago when it was once only  price and now that I have down loaded it again on a new  computer it does not tell me that it is realplayer plus and does not let me download videos...…………...

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  RN Support

  • 2019年04月24日 18:11

  We see that you have a RealTimes Premium (Annual) subscription. This is a yearly subscription. You will need to sign into RealPlayer to activate your Premium features. Here are instructions to sign in:

  https://customer.real.com/hc/en-us/articles/204040653-Signing-in-to-RealPlayer

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