I`m not getting the upgrade to realtimes and I already paid for

Mario Rivas

• 2019年07月16日 17:54

I just paid to upgrade from the free version to real times but i just don`t see the upgrade, still asking to upgrade

 

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  RN Support

  • 2019年07月16日 21:28

  We see that you purchased RealPlayer Downloader Express. This doesn't come with Plus features like DVD burning, music cleaner etc. With your purchase you will get faster downloads and ability to download playlists. To activate your purchase, please sign into RealPlayer. Here are instructions to sign in:

  https://customer.real.com/hc/en-us/articles/204040653-Signing-in-to-RealPlayer

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  Sabry Shahwan

  • 2022年06月09日 18:30

  HI MY NAME IS SABRY SHAHWAN AND MY E MAIL IS : sabryshahwan@gmail.com

  i do not know why i still get the message asking me to upgrade 

   

  please stop this because i should not pay twice 

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  RN Support

  • 2022年06月14日 20:53

  Sabry,

  You will need to sign into RealPlayer with sabryshahwan@gmail.com to activate your Plus features. Here are instructions to sign in:

  https://customer.real.com/hc/en-us/articles/204040653-Signing-in-to-RealPlayer

   

   

   

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