What is the error message you get? The error message will indicate where the problem might be. So please let us know.
I can no longer burn. I have 2 drives; solid state c and regular drive for d. I had trouble with c being full so ended up now moving real player to d and get same error message.
Itr just says general error can not burn.
Please follow the instructions from the below link to resolve your issue.
Please note: If you have any playlists created, you will have to recreate them.
Also, please try using a different brand of a DVD disk.
If possible, please provide a screenshot of the error.
A general error still comes up after totally removing all Real Player files and will not burn DVD videos.
We sent you an email. We'll take it from there.