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Bruce Gibbons

  • 活動總數 17
  • 最後一個活動
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Bruce Gibbons 的最新活動
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    Bruce Gibbons 已建立貼文，

    ROKU - we are still waiting!

    1. 社區
    2. Community: RealPlayer (PC Application)

    It has been at least six months since various posters have complained about the Real Times app on Roku not working and you said your engineers are working on a solution, please remind them we are s...

    • Bruce Gibbons
    • 2 個跟隨者
    • 1 條評論
    • 0 票
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    Bruce Gibbons 已評論，

    1. 社區
    2. Community: RealPlayer (PC Application)
    3. Need to export music!

    Thanks for replying. As I said, (but was not clear enough in explaining), the player does a job far better than any other app in inserting metadata. When music files are purchased on the web they a...

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    Bruce Gibbons 已建立貼文，

    Need to export music!

    1. 社區
    2. Community: RealPlayer (PC Application)

    The music player is very good at inserting missing metadata, and/or allowing users to fill it in themselves. But an option to export these files should be given since it's wise to store them in a t...

    • Bruce Gibbons
    • 2 個跟隨者
    • 3 條評論
    • 0 票
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    Bruce Gibbons 已評論，

    1. 社區
    2. Community: RealPlayer (PC Application)
    3. Real Times no longer on Roku

    It's been a month and still nothing, the ability to show videos stored on Real Times via the Roku unit, was and still remains the main reason for having both a Real Times subscription and purchasin...

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    Bruce Gibbons 已建立貼文，

    Real Times no longer on Roku

    已完成
    1. 社區
    2. Community: RealPlayer (PC Application)

    I have been unable to log in to real times via Roku for some time, I just removed the real time's channel to reinstall it, only to find it is no longer listed as available on Roku, it is normally i...

    • Bruce Gibbons
    • 2 個跟隨者
    • 3 條評論
    • 0 票
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    Bruce Gibbons 已評論，

    1. 社區
    2. Community: RealPlayer (PC Application)
    3. Can not connect.

    Thanks for the email and the advise given, everything works fine now.

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    Bruce Gibbons 已建立貼文，

    Can not connect.

    1. 社區
    2. Community: RealPlayer (PC Application)

    I have tried these things -  1 - Please follow these instructions: https://customer.real.com/hc/en-us/articles/2040433232 - If the issue persists, despite following the above instructions, please u...

    • Bruce Gibbons
    • 2 個跟隨者
    • 2 條評論
    • 0 票
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    Bruce Gibbons 已評論，

    1. 社區
    2. Community: RealPlayer (PC Application)
    3. Uploads to cloud failing.

    The problem seems to have been resolved by yourselves since I am now able to upload. Since I presume you folks at Real Times will see this, I would like to suggest areas where your customer service...

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    Bruce Gibbons 已評論，

    1. 社區
    2. Community: RealPlayer (PC Application)
    3. Uploads to cloud failing.

    Just as an additional test, I took a video out of the cloud and attempted to re upload it, this also failed, so it's not the video. My speed is consistent and steady at 25.73 down & 15.19 Mbps up.

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    Bruce Gibbons 已評論，

    1. 社區
    2. Community: RealPlayer (PC Application)
    3. Uploads to cloud failing.

    1. I have singed out and in a couple times. 2. The article has nothing I haven't already checked. 3. There is no error message accept upload failed, the message is in red. The upload starts as norm...